RMS Cloud

RMS Cloud

RMS SmartConnector


The RMS interface is a middleware application that enables communication between RMS Rest API service with EcoStruxure Building Operation via EcoStruxure Web Services (EWS). The interface communicates with the RMS Rest API to get the information about the Properties, areas and reservations and stores it in the EcoStruxure Web Services (EWS).

Part Number: ISCINT00290

Product Features


Features and Benefits

Each room in the RMS is represented in the EcoStruxure Building Operation model of the RMS. RMS attributes configured in the interface may be used to implement custom sequences for guest room control. The interface can fully represent items in the RMS system with data synchronization between the two systems. This ensures the database is maintained and kept up to date without any user intervention.  

Guest Arrival  

Occupancy value indicates the status of the room. Requesting the Reservations from the RMS can be used to pre-cool the room while the Guest is at the reception if there is a Check-in or initiate the setback mode if there is a Check-out.  

Guest Name

It is possible to obtain the Guest name from the RMS and use it to display a welcome message on the SE8300 room controller. 

Guest Departure

Date With knowledge of when the room is unoccupied or unrented, energy savings can be optimized by putting the room into a setback mode or energy savings control. 

System Requirements


Supported Operating Systems 

The following is a list of Operating Systems which the SmartConnector framework has been tested against. Non-listed operating systems capable of running .NET 4.5 should also work but their compatibility has not been verified.

• Windows 10 64 bit.
• Windows Server 2012 64 bit.
• Windows Server 2016 64 bit.
• Windows Server 2019 64 bit.
• Windows Server 2022 64 bit.


Supported Database Servers  

The following is a list of Microsoft SQL Servers which SmartConnector has been tested against. Non-listed servers compliant with Microsoft SQL Server may also work but their compatibility is not guaranteed.  

• Local DB.  
• Microsoft SQL Server 2012 Express or greater.
• Microsoft SQL Server 2012 or greater.